sH
sean H

1 reviews | Active since Aug 2020

10 Dec 2018, 07:17

Ocean Basket CANNOT DELIVER ON QUALITY!

We haven't been to an OB in months due to quality. We decided to go yesterday because my wife wanted to spoil me. It was fishmonger or OB (Bluehills). We decided on OB because of the seared salmon salad. Well needless to say OB in true fashion we have become accustomed to could not deliver. The "seared" salmon was not seared. Maybe placed in a warm grill for a minute. The bed of cucumber was more a few strands of cucumber. I had the platter for one and my wife muscle and prawn combo. We sent all the prawns back because they were overcooked and were not even able to be removed from the shell. My daughter had the Jupiter Mez platter. The dish was cold. My other daughter had muscles and chips. The food was almost warm and the serving tray was COLD. Perhaps it was an easy sell that we walked in ourselves but AGAIN you would insult us with that sort of quality then take R86 off the bill (apparently 25% not sure how you get that) to compensate. I have a few choice words but I will refrain. That's 12 prawns less and R86 off??????? 12 prince is 118 add 10 is R90. We got R86 OFF??? Another insult!!! Sad to know know that many fools will still go to OB and, yes, you do not need our business BUT our money was good. Fortunately our money will not see your coffers again. YOU FAILED TO DELIVER ANY quality. Let's not talk about the over cooked Dorado on the platter and the rubbery calamari.

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Replies (2)
sH
sean H's update06 Feb 2019, 12:43
Reviewer Update
I was promised vouchers to go to another Ocean Basket. Regardless of amount (which i don't know) I have heard nothing further ;)
sH
sean H's update21 Feb 2019, 12:55
Reviewer Update
Hey Ocean Basket, I'm still waiting for my vouchers ??? indicative of the service we have become accustomed to