No communication skills and poor customer experience

I had been out for most of the day before stopping by to get dinner at Ocean basket at the V&A waterfront in Cape Town when I noticed that battery on my mobile phone was running a little low, I find it a lot easier using my virtual banking on my device to make payments instead of carrying cash and cards and stuff as I feel it is a lot safer and convenient

Got seated with my wife and was expecting the rest of my family too join us but before ending up without any means of paying I queried about it with the waiter on shift and I felt like he was very rude and said No. They do not charge cell phones, I explained why I needed it but clearly felt like we were speaking to someone that couldn't understand English, to avoid causing a scene I just walked out calmly and went to another restaurant at the waterfront where they were extremely nice and helpful about it.

I just feel that you should train your staff to speak better, have more people skills and to show a little bit of respect to customers or like I did today, there will be a lot more customers walking out of your restaurant.

I don't get that sort of attitude at any other branches or any other restaurants.

Very poor service and will not recommend, there are a lot of similar places so not something that will be missed, got rid of our *** and will never be using it again

Ocean basket has lost us as customers and will be losing a lot more soon