Food Safety Issue

Since Wasabi was closed, opted for Ocean Basket in Mall of Africa. Ordered Neptune mezze platter and salmon platter. We asked for grilled, they brought us deep fried. We asked them to serve it together, salmon platter came late. We never complained ..

Salmon platter arrived, the look was *****. We started with the salmon sashimi and both of us spotted it out as it was off. Told them that the fish was off and asked them to try it. The sushi chef was still insisting that it was good without even tasting it. It's a typical attitude of people in the hospitality/food and beverage in this part of the world to try and dodge complaints instead of taking them constructively and taking responsibility. As a doctor, a health and safety auditor and part of mystery dining, restaurants and food vendors should not play with people's health and lives.

You had several months looking forward to opening and starting to get a paid again. Do it the right way. And always remember arrogance will not take you anywhere. Since it was the opening, I saw few managers in the restaurant. Our complaint was brought to their attention and none of them came to talk to us. This speaks volumes why lower-ranking employees do things the way they do.

Also, it is about time that proper health and safety and food safety regulations are put in place in this country. Everyone, please choose restaurants if they have ISO and OSHAS safety accreditation before dining in to be safe!