KS
Kyleen S

1 reviews | Active since Feb 2024

07 Aug 2025, 20:32

FOOD POISONING! (OCEANBASKET MONTE CASINO)

Good Day All,

I would like to share my experience of Monte Casino Ocean basket. What started of has a beautiful evening ended with me in the Emergency room.

I arravied at Oceanbasket on Tuesday 06/08/2025 at approximatly 20:30. We where welcomed by friendly faces and got escorted to our seats. My husband and I placed our order (The R145) special and within 10 minutes our order was out to us. I thought this was strange but brushed it off and said "Wow this is by far the best customer service" when I asked the lady why where they so fast in getting our food to us she said because we've not busy today, and proceeded to eat our meal. While eating I noticed my tummy felt abit weird but I didn't pay much attention to it. Upon leaving my husband said the same and we rushed home has he had a runny tummy, little did I know what was in-store for me the next morning.

I woke up the following morning Wednesday the 07/08/2025 at around 7am and began feeling extremely nauseous to which I vomited about 7 times and was rushed to the emergency room. Upon arrival many tests where carried out and it was ruled out that I had food poisoning, mind you Oceanbasket was the last thing I ate/ had in my system.

I was admitted and put on countless drips and medication but unfortunately I'm still very unwell.

My theory is that the reason why the waiter was able to serve us so quick is because this was food that was already made and kept out and was just reheated. This was not prepared freshly.

I am currently awaiting their customer care to call me and inform me on a way forward as I am taking this case very serious and will be sueing for food poisoning which has impact me in the worse way possible.

My advise, dont go to Monte casino Oceanbasket if you value your life, I learnt this a little to late.

They dont even deserve 1 Star

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