Employees bad attitude and not interested in business continuity

Since the pandemic my family has made it a norm to support a restaurant once a week. My daughter loves sea food so we have been supporting the brooklyn branch once a month since June 2020 and she always orders the same thing. However your employees' rudeness is appalling and unbearable which is a clear indication that they want to see this business closed for good coz I have been succumbed to this negative attitude for the past 6 months. I requested grilled fish and received fried fish. Normally the fishes are packaged separately from the starch as the fish is cooked with sauces and today it was all mushed in one package. When I complained about the fish and the packaging I was told off and shoved off with the food. The fish was not even well cooked as it was rubbery. They (Moses, Fanta, Nigel) did not even provide me with the final invoice and send me off with just the order and said I can call the head office and see if they care. Well this is the last of me and you should close your doors if you don't want to operate period.