Disgusted

Regrettable lunch decision Ocean Basket Table Bay Mall Dissapointing from the moment we walked in, right to the time we were seated. When we arrived along with 2 other customers we waited to be seated with NO Staff at the entrance to welcome or direct you to a table. After I had asked loudly do we need to seat ourselves the "manager" came from behind the counter, "apologizing" only to be treated like a naughty school child the entire time of our visit. The so called manager Wayne was abrupt and unfriendly, we called him to our table for a simple request, but he was annoyed and irritated whoch was visible in way that he spoke to us. The manner in which he spoke to my dad was utter disrespect!! It's actually shameful. But after watching Wayne, I noticed that he has a different approach to all customers, one couple walked in and he escorted the couple to their seats with the waiter? Why though? The cooler has NO stirrer and the waiter had to b called and he instead brought a dessert s**** which still served no purpose to enjoy tgw drink

The managers need to learn to be more customer friendly, and that yiur approach towards your customers if the customers complains, needs to remain neutral, you suppose to try to remedy the visit before the customer leaves. Not mistreat the customer