MT
Mareldia T

1 reviews | Active since Oct 2015

09 Jun 2019, 12:18

Disappointed and left starving

I love ocean basket but last night I was left really disappointed and hungry. We ordered sushi and main meals however we waited over 45 minutes just for sushi... our main meals came before the sushi and we specifically asked for the sushi first we then sent the main meals back as we told the waiter we want the sushi first for a reason. We waited and waited he then came to say the sushi will be another 20 minutes I then advised to cancel the sushi which all of a sudden came in less than 5minutes. I asked the waitor to bring us fresh main meals not the ones they keeping warm somewhere he agreed and said no he would sort us out and well get fresh meals.... my word... I received my same pan ice cold and I wanted to return it but my fiance was so hungry and starving that he just decided that we should rather eat the cold food coz he been waiting so long... my prawns tasted like it had sand in it as if it was not deveined... everything on my plate was ice cold and we forced ourselves to eat the food. I was seriously dissatisfied and we ended up spending and wasting more money when we left ocean basket in sea point. Our bill was about 500 and we ended up spending another 200 to buy food outside as we were left hungry and disappointed with the meals we had I sent half my food back

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