1 reviews | Active since Dec 2018
CUSTOMER CARE OCEAN BASKET!!!
I complaint about my daughter's birthday celebration that we had at Ocean Basket then a customer consultant phoned me she was very rude and told me that she does nt understand my complaint that the seafood was over cooked, she also never appoligised to me then I send another e mail then a lady by the name of Jasmina Governor phoned me and this lady told me that out of the r 2500 that we actually spend at Ocean Baskets only r600 was for food which is so not correct as we are not a family that drinks she kept on interrupting me that I eventually hanged up on her as every time I tried to speak she would talk over me she said she will offer me a voucher for 1 meal at Ocean Basket 1 meal are yiu kidding me after we spend r2 500 yiu offer me 1 meal but what really made me very upset is the fact that this lady obvious has no idea what she is talking about as I told her we were 8 people and she wants to tell me our good came to a total of r600 the rest must have been for drinks, it's obvious she does nt even know Ocean baskets prices otherwise she would nt have made a statement like that, then she had the odasity to send me an e mail after I hanged up on her to state that she is sorry we could nt come to an agreement I have never been treated like that on. My life I'm the customer yet she attacked me spoke over me interrupted me told me how much she thinks we ate for and then was not interested in keeping me happy as a paying customer, I will never put my foot in an Ocean Basket ever again and I'll tell e etubody about the way I've been treated by Customer care of Ocean Basket they have no common sence or customer s****s
