1 reviews | Active since Nov 2013
**** Food & Service at Ocean Basket Springs Mall
Could Ocean Basket at Springs Mall be any more USELESS? After hearing quite a few complaints, as of late, regarding the food and service at Ocean Basket at Springs Mall; I had first-hand experience of the utter uselessness of the restaurant today. Ordered fish and vegetables. After having waited some 30-minutes for my food; in a relatively quiet restaurant, I was presented with the worst plate of food I have ever eaten at an Ocean Basket. The fish was so over cooked and dry, it was like swallowing sand that had been drizzled with lemon butter sauce! My creamed spinach was the sourest thing I have ever eaten - either the cream was off, or it was a Valentine day patrons left-overs from yesterday that they thought I should be fed and pay for today?!? The food was completely inedible, so I ate hardly anything - tasted to start and then pushed the plate away! I complained to the waiter, who said he would call the ‘manager’. I use the term ‘manager’ VERY loosely, to describe the person who came to attend to the matter. He was about as useful as a used bus ticket! This guy couldn’t ‘manage’ his way out of a paper-bag with a map and a flashlight! He apologized and then proceeded to bring me a bill for the full amount of all food ordered (not eaten, ordered - I hardly ate anything on my plate - no fresh properly cooked food - just a bill) and merrily went on about his clock-watching day. The staff there cannot even cook a piece of fish because all they do is talk **** to one another all the time (thats not to mention the cooks who stood and watched the cricket on tv, instead of making decent, edible food). So no problem Ocean Basket ******* - I paid the full bill and console myself with the fact that I will NEVER spend another cent at Ocean Basket Springs Mall again! I do wonder if the owner and/or staff who pedal a **** service and bring **** food to customers would be happy to pay for the **** I paid for today? ? I think not - but because there is NO proper supervision at the restaurant anymore, and because you think you can do whatever you want and get away with it - I suppose its all good??!!?? P.S. before I left Ocean Basket, the manager did go have a laugh with the cook about my complaint - does this constitute taking action Ocean Basket Head Office ?? What a bunch of ASSHOLES! P.P.S. If I am going to proceed and split hairs to further highlight the **** on offer at Springs Mall Ocean Basket, then also note that no bread was brought to the table as is customarily on offer, because it was FINISHED. FINISHED like my patronage! (for-*%#*-sakes)
