ME
Mario E
1 reviews | Active since Oct 2019
17 Jul 2022, 20:20
Cape Gate Ocean Basket NOT great
Service was good but when the waiter Samantha brought our garlic, mayo and Chilli she said we have NO bread or rolls available when i asked if they will be getting later she said not sure they haven't had for the whole day .Now clearly you in mall with bakeries at checkers and pic n pay order coctail rolls or some health bread. I was not impressed that will be my last visit to that Cape Gate Ocean basket.Service was fair not great also mayo sauce was not great very tasteless bland .The meal is what was expected but NO Wow factor .Plater for one no again at this branch.
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Replies (1)ME
Mario E's updateReviewer Update
21 Jul 2022, 14:14The manager Angela called back same day complaint was posted she did apologized and was aware of the problems the Sunday 17 July 2022 ,she was swamped with being short staffed and was trying to attend to all the issues but missed our table to explain .She did confirm that the soft drink system is being attended too and roll/bread issue as well .I appreciate the swift apologetic response 👌
ME
Mario E's update21 Jul 2022, 14:14
Reviewer Update
The manager Angela called back same day complaint was posted she did apologized and was aware of the problems the Sunday 17 July 2022 ,she was swamped with being short staffed and was trying to attend to all the issues but missed our table to explain .She did confirm that the soft drink system is being attended too and roll/bread issue as well .I appreciate the swift apologetic response 👌