LS
Luan S

1 reviews | Active since Nov 2010

08 Sept 2016, 11:58

Bad quality food and worse customer service.

<p>We had a meal at the Ocean Basket Brooks at the beachfront in Port Elizabeth on 13 July. Ordered a couple of meals with calamari as part of it. We called the manager half way in an explained the calamari is terrible and his response was "we know, the waiter should have told you when you placed your order"</p> <p> </p> <p>I called the customer care number twice since then and have not received any feedback, or a simple apology. </p>

0
Replies (1)
LS
Luan S's update09 Sept 2016, 09:05
Reviewer Update

Byron the regional manager has come to see me and have resolved all issues. Thank you for your prompt reaction after my call yesterday