1 reviews | Active since Jul 2015
Bad Customer Service
I ate at Paarls branch of Ocean Basket on Friday the 3rd. Food was awful, service was also not up to scratch. Sent an e mail to their HO complaints dept. where I received a reply stating I would receive a call either from HO or the owner. I did in fact receive a call from the Manageress Sylvia. Sylvia was not on duty the night we went. I was spoken to in the most patronizing manner, asked the same question twice after answering the 1st time and it was insinuated I was after a \free meal"!! DISGUSTING CUSTOMER SERVICE!! Sylvia also pointed out that when we go back to the restaurant i \""should let her know so she can ensure the food I receive is perfect\"" Doesn't every customer every time deserve food cooked to perfection??<br> Sushi was appalling and tasteless Platter for 2 dry!!!! """
