Appalling service and food.

I placed an order on Ubereats for a platter for 2 at Ocean basket killarney. Which amounted to R492 and overall cost including delivery was R521. However the order I received was completely wrong and looked like someone had picked on the food. The order was meant to contain 12 prawns, 6 mussels, 2 hakes, calamari, rice and chips. But I was appalled by what I received. The order contained 6 prawns, 2 mussels and 1 hake with a salad. Which was completely wrong.

I’m appalled at the service and food I received. I would think such a profound established would take pride in quality of food they send out to clients and make sure the correct food is being sent out.

I’m truly disgusted by the food I received especially considering the amount I paid to get decent food but only to be disappointed in the end.

I request help for Ubereats support and they just said the restaurant would refund me R147. Which is absurd seeing that it’s not even half of my order amount. You can’t even buy a decent meal from ocean basket with that amount.

It’s completely insulting and inconsiderate of the despicable service and food I had received.

Im honestly disappointed in the establishment and would highly appreciated if this matter was looked into and a decent refund is given for the distress caused