LS
Leonardo S

1 reviews | Active since Mar 2016

28 Mar 2016, 10:40

Appalled by ocean basket

Once seated waited 25min for a waiter <br> Never received the trademark bread roll starters till having asked for it 3 times<br> Ordered a plater for two and some sushi, was informed there was no muscles so we replaced them with calamari and the fish with prawns asked for everything grilled and half rice half chips. When the platter eventually came there was no chips, it came with fish and no squidheads they then took it back replaced the fish and told us there is no rice. Had to ask again for the squidheads then they brought them fried not grilled like asked. Ordered g****tiser and a coke was told there is only red left said it's fine then came back and said there is no g****tiser ordered two cokes. All in all they were out of stock of g****tiser, muscles, rice and garlic. After having accepted all this bad services and extremely long wait they brought the bill charging for the products they did not have which costed more then what we actually received aswell as charging for the extra prawns and calamari yet it was a replacement of what they were out of stock of. Very disappointed in the bad experience from a place we are usually so fond of.

0
Replies (0)