My Deposit Refund

I took a room at Oasis Lonehill as a permanent resident last year 2014 mid month September..... I was promised Wifi and Dstv and access to a restaurant where I could order meals...... I did not get Wifi till after a month and a half and the Dstv did not work correctly, the restaurant was regularly out of stock of what I wanted to order and the service was terrible. I gave them notice mid month November 2014 stating my intention to leave by end of December 2014. I requested Ziad to check the room as I was moving out mid December but had paid for the full month. He sent me a letter of clearance and told me that he would pay me back my deposit end of December 2014 or 2nd January 2015..... To date I still have not received my deposit and he is blaming the agent saying that the agent is liable to pay back the deposit...... I really am not interested in their internal disputes and just want my deposit back. I would further caution anyone else to really take care of renting at Oasis as they do not follow the agreement that I had to rewrite for them as the original from the Agent was total *******?