Unprofessional Service and Failed Policy Cancellation

<p>On 11 January 2017 upon trading in my old vehicle I spoke to an Oaksure Consultant who gave me an email address to confirm my cancellation, which i did on the day. On 24 June 2017 while scrutanizing my debit orders I see that am still paying for a policy I cancelled 6 months ago, which set me back R14 465.94.</p> <p>On Monday, 26 June I called Oaksure to query this issue and after giving me the run around they said they would take care of it and they'd call me back the same day which they didn't. I called Oaksure over a priod of 9 days trying to get information and for them to process my cancellation.</p> <p>Oaksure blamed it on Auto & General who also said they could not view my policy but only the broker could. I had to run around trying to sort this matter with consultants who would at times lie, were rude and would argue that i did not cancel my policy in January.</p> <p>I have never come across such unprofessional conduct from a service provider. I would never recommend Oaksure as a broker or Auto & General as an insurance company.</p> <p> </p> <p>All I want to know is when I will get my money.</p>