unacceptable billing

I was contacted by Oaksure, and they suggested that I could get a better rate for my car insurance. They put me through to an insurer but due to unfortunate circumstances I ended up cancelling with the insurer the next day.<br> <br> However, Oaksure continued to debit my account for a service they have not even rendered to me. When I contacted their customer care, they said that there was nothing they could do about it. <br> I sincerely hope that this is not how you conduct all your business activities, because this is unacceptable business ethics.