MM
Matshidiso M

1 reviews | Active since Sept 2018

19 Sept 2019, 09:06

STAY AWAY FROM OAKSURE.BAD SERVICE

I have been trying to reach them for the past 3 weeks,it is not only me but my colleagues as well. We need Confirmation of cover from RENA SA, the service is just so bad.

0
Replies (5)
Oaksure Financial Services
Oaksure Financial Services's reply19 Sept 2019, 09:44
Official
Hi Matshidiso M

We're sorry that your experience did not match your expectations. this is on us.

We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use your feedback to make us better and to ensure this does not happen again.

We would like to investigate the matter further. Please kindly contact me at *** or call our team at ***, we'll work with you to resolve any issues as quickly as possible.

Regards
Oaksure Financial Services Team
MM
Matshidiso M's update19 Sept 2019, 10:00
Reviewer Update
Spent another 10 minutes of my time trying to click on the hidden numbers. Please email me the numbers to ***
MM
Matshidiso M's update19 Sept 2019, 10:26
Reviewer Update
I think hello peter is hiding the contact information,Please type the numbers in words if you cannot see my email above,this is urgent
Oaksure Financial Services
Oaksure Financial Services's reply19 Sept 2019, 13:03
Official
Hi Matshidiso

Zero one one five eight nine seven eight zero zero

Regards
OFS
Oaksure Financial Services
Oaksure Financial Services's reply19 Sept 2019, 15:17
Official
Hi Matshidiso 

We have been waiting for your call.

Regards
OFS