NC
Naraindass C

1 reviews | Active since Jun 2015

02 Jun 2015, 11:21

Ref.No.*** A/C Cancellation and Credit

Hello Peter,<br> <br> I purchased two new vehicles in April 2015 Fast Cars in Lenasia and Oaksure quoted me R900 for a 2010 Merc E200 and R500 for a Polo Vivo 2012 mode- total R1400, But when they deducted from my bank account , it was R1800. I called immediately and cancelled as it was not what was quoted and reversed the debit with my bank. I obtained alternative insurance and this month, the deduction is R3664. I will have this credited at the bank. This is unacceptable as I cancelled it a few day after taking it and within the cooling off period. The consultant s name was \Givens"and another consultant/person promised to call me to discuss further but never did."""

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Replies (1)
Oaksure Financial Services
Oaksure Financial Services's reply03 Jun 2015, 13:45
Official
Hello Dass Chatergon,

Thank you for bringing this matter to our attention.

We will investigate the lack of feedback and come back to you with a speedy response.

Kind regards
Trevern Naidoo
Client Experience Manager