sM
sibongile M

1 reviews | Active since Oct 2010

11 Jul 2019, 17:17

Phenomenal service

I'd like to compliment Dean Griffin, for the excellent service he provided me with from yesterday. He helped me sort out my insurance that hasn't been updated for months, went through the policy with me patiently. This took more than an hour and he still wasn't frustrated whatsoever .I also discovered that I qualified for a premium drop on my insurance which came as a shock and was fantastic news. He was able to verify and clarify a few things . He further contacted me today to do a follow up and remind me of updated documents which I needed to send.Such a commitment to great customer service is to be commended and I look forward to a good relationship with the company moving forward. Thank you Dean and well done on such phenomenal service :)

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Replies (1)
Oaksure Financial Services
Oaksure Financial Services's reply24 Jul 2019, 14:39
Official
Dean truly deserves a medal for providing great service. thank you Sibongile for showing him the recognition that he deserves. 

Regards
Oaksure Financial Services Team