SP
Sekepe P

1 reviews | Active since Dec 2019

19 Dec 2019, 18:11

Oaksure is one of the bad brokers ever!!

I was involved in an accident on the 9th of September 2019 with a riya vaya bus. My car has not been fixed till to day and i had to fight with oaksure as they are my broker. I'm an Uber driver and now I've been out of business for 3 months and 19 day with out an income but I'm paying my premiums every month and my car has not been fixed. Please help with this matter. This is such a bad experience!!

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Replies (2)
Oaksure Financial Services
Oaksure Financial Services's reply20 Dec 2019, 08:23
Official
Good day Sekepe P

Thank you for bringing this to our attention, and we apologize about your experience during the processing of your claim.

This has been allocated to one of our senior consultants to look into and resolve, we will contact you shortly.

Regards
Oaksure Team

Oaksure Financial Services
Oaksure Financial Services's reply23 Dec 2019, 16:39
Official
Good day Mr Sekepe

As your broker we represent you to the insurer and would like to let you know that we are busy with investigations,

We value you as our client and we will revert to you with feedback.

Regards 
Oaksure Team