MA
Mohamed A
1 reviews | Active since Feb 2018
01 Feb 2019, 15:28
Oaksure Financial Services - Terrible service
My vehicle was written off in September 2018.
I signed the agreement of loss on the 14th of November 2018.
My claim has not yet been settled. Communication from the company is terribly poor. Sometimes my emails are not even responded to.
This is very frustrating as I am still paying for the vehicle every month.
Oaksure is very sweet when they want to sign you up, and are very punctual with taking your money every month, but please be careful. When it is time to pay, the situation is quite the opposite.
In my opinion, it is not worth the lower premium. My previous insurer was more expensive, but now I understand why.
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Replies (2)0
Replies (2)
Oaksure Financial Services's replyOfficial
15 Mar 2019, 09:28 Hi Riza A
Thanks for getting in touch and letting us know what is occurring. We will follow up with the insurer regarding the pay out. We will get one of our senior client specialists to contact you.
Thanks for getting in touch and letting us know what is occurring. We will follow up with the insurer regarding the pay out. We will get one of our senior client specialists to contact you.
Oaksure Financial Services's reply15 Mar 2019, 09:28
Official
Hi Riza A
Thanks for getting in touch and letting us know what is occurring. We will follow up with the insurer regarding the pay out. We will get one of our senior client specialists to contact you.
Thanks for getting in touch and letting us know what is occurring. We will follow up with the insurer regarding the pay out. We will get one of our senior client specialists to contact you.
MA
Mohamed A's updateReviewer Update
23 May 2019, 17:52The plot thickens
When trying to register my new vehicle, I was denied a licence disk due to outstanding licence fees.
The vehicle that was written off last year was not deregistered and I am now liable to pay penalties on the licence?!!!!
When trying to register my new vehicle, I was denied a licence disk due to outstanding licence fees.
The vehicle that was written off last year was not deregistered and I am now liable to pay penalties on the licence?!!!!
MA
Mohamed A's update23 May 2019, 17:52
Reviewer Update
The plot thickens
When trying to register my new vehicle, I was denied a licence disk due to outstanding licence fees.
The vehicle that was written off last year was not deregistered and I am now liable to pay penalties on the licence?!!!!
When trying to register my new vehicle, I was denied a licence disk due to outstanding licence fees.
The vehicle that was written off last year was not deregistered and I am now liable to pay penalties on the licence?!!!!