OAKSURE CAR INSURANCE...December to April, and still waiting

It was Back in 2016 , when I joined the insurance with my previous car, and came 2020 with a new car, I continued with my " trusted" insurer. Little did I know that when I had an accident on the 24th December 2020, I would still be waiting for my car to be fixed in April 2021. 1.The insurance's choice of repairers, was based 300ks+ away from me , and I could not get access to my car even when sending people to check the progress as I am far away, they were denied access. 2. I kept getting false promises on my car readiness since February to date (7th april) 3. It turned from the car being fixed and ready by February to the next month ( March), then the other month, till today its April. 4. The insurance people " Bafana" to be precise, started helping on the 4th month with trying to push for the car to be fixed and delivered,yet still nothing, it came to a point where my calls were never returned by him even with tons of messages left for him. I keep getting the " covid hinderances and vw polo parts not being available even on the 5th month of my car being there. 5.I was promised a courtesy car for the duration, and still do not have any, still struggle with public transport, when I have a car that i have been paying for, for the past 5+ months and couldn't use.

I would not recommend the insurance to anyone at this point and time. The best courtesy you get from then is when you take the insurance, come a time you need them, you will be stranded all by yourself for the longest of time. ( my experience).