LS
LERATO S

1 reviews | Active since Oct 2014

30 Apr 2015, 16:47

Distastrous Administration

Not sure if i can ever get anything resolved with Oaksure without having to post something on Hellopeter. Perhaps Oaksure need to relook at their selling point \WHY OAKSURE - and the first two sentences answering this question"- funny thing is this will be deleted by them as \""incorrectly posted\"" when they are the same brokers im supposedly to deal with regarding my policy which they arranged.<br> I am unable to get through to any of your lines - if someone can come back to me regarding WHY i am now dealing with a Renasa issue again even though you confirmed i do not have a policy with them. Dr order is ref as Renasa and is for twice my insured amount. I have reversed it on purpose as i do not understand this administrative nightmare that i have to deal with all the time with you guys. I cannot be getting unsolicited/unexplained dr orders running through my acc by Oaksure and you confirming month after month that you cannot confirm an existing policy in my name."""

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Replies (1)
Oaksure Financial Services
Oaksure Financial Services's reply04 May 2015, 07:47
Official
Hello Lerato_Lee,

Thank you for bringing this matter to our attention.

Joseph, Ronald and I have attempted to make contact with you with no success.

Please could you give one of us a call so we may rectify this matter with you.

Kind regards
Trevern Naidoo
Client Experience Manager