Disgusting service from Oaksure Financial Services

Good Day.

I have been in an accident with one of the Bolt drivers on the 07/02. I have submitted a few of the documentation to Bolt support and Evans has advised that one of the consultants will call me almost 2 weeks ago and still I have not gotten a call.

When I call I am on the line for long and never get to speak to a consultant. The ticket number in question is 348716

Oaksure states within 24hrs they will be in contact with the customer its 2 weeks. This is against much of the FSB criteria for short term insurance.