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maggy M

1 reviews | Active since Dec 2009

26 Jun 2015, 10:29

cancellation not done

Good day <br> <br> Please assist to cancel the debit order transaction done for an amount below :<br> RENASA RF***6ML0388OAK -4,114.25<br> <br> <br> I called and cancelled with oaksure and I was informed all is cancelled ,I then kept reversing the cost but all is not cancelled still they previously deducted as per below.<br> oaksure Ml0379oak Nhi5x 1,331.52 6, and Magtape Debit Oaksure Ml0388oak Nhi54 1,457.13<br> and now it all went up ,i am with OUTsurance now and I informed oaksure .<br> <br> <br> I want all this reversed ,since you put a stop order protection on it .i have been reversing for three months now why still debit .<br> <br> Please cancel and reimburse .<br> <br> Regards <br> Maggy <br>

0
Replies (1)
Oaksure Financial Services
Oaksure Financial Services's reply27 Jun 2015, 11:25
Official
Hello neotma,


Thank for highlighting this to us.

We will investigate feedback and come back to you.

Kind regards
Joseph Ndlovu
Client Experience supervisor