1 reviews | Active since Nov 2013
A R35000 excess shock or is it a ****? You can decide??
Khanyi from Oaksure brokers somehow managed to convince me to make the terrible mistake of using Renasa Insurance despite having seen all the hellopeter reviews. 1. I have never followed up an insurance for so long while they say their investigators are investigating an accident which happened on a stationary vehicle. I was even waiting for then to interview our dog, but thank God they didn't they approved the claim with a big shocking excess. 2. I have never seen a R35000 excess in my life, but Renasa managed to build it up through additional excesses. I thought additional excesses on the driver's age, license type, and license age are not for the regular driver. Well, with Renasa they are. The same regular driver, whose risk profile is included in the premium, costed me R35000 in excesses. This is after I took a excess waver of R10 000 to reduce their R15000 excess, which I thought was because of the driver's risk profile. Well, it seems that it was not.
I can't decide for you, but I think the risk of having the insurance under the terms which were app**** during the claim was higher than not having insurance. How Oaksure as my broker thought I wouldn't mind paying that despite adding an excess waver and they did not bother to advise on this massive revelation I don't know.
All the best with your choice, I will be posting this every 5 days just so that everyone who decide is alert.
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Please drop us a WhatsApp on *** so we can get a better understanding of what happened.
Your number or email does not reflect on the rating and we don’t want you posting it in a public forum.
We would really like the opportunity to turn it around for you 👍
