1 reviews | Active since Jul 2013
Oakley repairs bad service
I sent my Oakley flak jacket sunglasses to be repaired, as the lenses were full of scratches and peeling.<br> I was very happy with the repair at first, but unfortunately then realized that they forgot to supply nose cushions.<br> The sunglasses without nose cushions are terrible to wear.<br> <br> My complaint is that it is impossible to get hold of them for after sale/repair support.<br> I would like Oakley to send me some flak jacket nose cushions to my local Oakley supplier or to my home address please.<br> <br> I phoned my local Oakley supplier, but they referred me back to the repair center in Observatory.<br> I emailed the repair center with the request and my postal address, but no reply.<br> I phoned the repair center, but after holding for an hour, I gave up.<br> <br> So, again, my complaint is that it's impossible to get hold of Oakley repairs.<br> I would greatly appreciate it if someone from Oakley can help me out with supplying flak jacket nose rubbers.
Good Day Sir,
Thank you for the feedback, we do value all feedback in order for us to improve on our Customer Service Offerings.
You details will be forwarded onto the respective staff within the Warranty Center, one of staff there will get back to you soonest.
Kind Regards
Customer Service.
Good Day Sir,
Thank you for the feedback, we do value all feedback in order for us to improve on our Customer Service Offerings.
You details will be forwarded onto the respective staff within the Warranty Center, one of staff there will get back to you soonest.
Kind Regards
Customer Service.
