MM
Moagi M

1 reviews | Active since Feb 2015

13 Mar 2015, 15:13

Customer Care

After receiving a policy contract for my records, I noticed old details on the policy wording. I sent a message requesting amendments to my new details at 7:35 and Ms Ashley Spaight called me at 8:20 to confirm the changes. I was surprised the response was within the hour and as we normally expect, I thought the changes will be done within a day or so. I want to thank her for her efficiency including not just taking my message but also confirming it was really I requesting the changes.Thanks

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Replies (1)
Oakhurst Life
Oakhurst Life's reply17 Mar 2015, 08:30
Official
Hello Moabey,

Thank you for your compliment. We are delighted to hear that Ashley was able to assist you so efficiently. We'll be sure to pass this compliment onto her as well as her manager.

Warm regards,
The Blenheim Team