Worst service I have ever received in my life!

Worst service I have ever received in my life! My car was broken in to about two weeks ago. No major damage was done to the vehicle besides the door handle being broken off and stereo system/sound equipment being ripped out.<br> <br> The incident occurred on Monday 2 February in the evening. I called Oakhurst at 7am the next morning regarding the break in. Thereafter I received absolutely no correspondence regarding my vehicle. I attempted to call in over eight times and was told somebody would call me back and nobody did. I got to Friday and was absolutely furious. I phoned in and refused to hang up until a manager would deal with me. ONLY THEN, I received phone calls and they arranged to fetch my vehicle.<br> <br> BUT, my woes weren't over. After my vehicle was retrieved on Saturday 7 February (already 5 days later!), I received a phone call from the panel beaters on the Monday and quote was sent through to Oakhurst. I sent in pictures of the incident and my police case number.<br> <br> The date is now Monday 16 February 5pm. This is two weeks since the incident and two weeks without my vehicle. My claim is STILL not finalised. If anyone else reads this, my advice is stay away from this company!