Worst service ever

My dad asked me to follow up on his Windscreen claim with this insurance company afer having put a claim about 5 days ago, even today they have not assisted him. I called today and no one is picking up the phone, but when you need to get a new quote they respond faster than you can say quote. This is one bad insurance company I've ever dealt with. Worst they increased my dad's insurance from R500 to almost R1000 within a space of less than a year without notifying him. Mind you this is his first claim. Anyone who wants to do business with this insurance company. STAY OUT. Rather opt for other reputable companies. OAKL423928