IO
Izanne O
1 reviews | Active since Nov 2019
26 Nov 2019, 14:56
Worst service!
I have NEVER in my life been so disgusted in service provided by Oakhurst Insurance! Are you delivering a service or just delivering in your own gain?!
Absolutely poor communication and false promises. You do not support your clients needs-even though your client was not in the wrong! Why didn’t you suggest claiming third party initially-which will be better for your client?! Now we are NEVER going to get our excess back... You didn’t explain the schedule clearly-making it cloudy to the client! We had even emailed the ombudsman but no assistance at all was offered to your client to fix the mess! We never missed a payment! BUT When the paw paw hits the fan-you are of NO assistance.
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Replies (1)Oakhurst Insurance Company's replyOfficial
26 Nov 2019, 15:44Dear Izanne
Thank you for contacting us.
We have sent a mail to the address you provided requesting further information.
Kindly reply to that address and we will investigate and revert.
Regards
Oakhurst Resolutions Team
Oakhurst Insurance Company's reply26 Nov 2019, 15:44
Official
Dear Izanne
Thank you for contacting us.
We have sent a mail to the address you provided requesting further information.
Kindly reply to that address and we will investigate and revert.
Regards
Oakhurst Resolutions Team
