IO
Izanne O

1 reviews | Active since Nov 2019

26 Nov 2019, 14:56

Worst service!

I have NEVER in my life been so disgusted in service provided by Oakhurst Insurance! Are you delivering a service or just delivering in your own gain?!

Absolutely poor communication and false promises. You do not support your clients needs-even though your client was not in the wrong! Why didn’t you suggest claiming third party initially-which will be better for your client?! Now we are NEVER going to get our excess back... You didn’t explain the schedule clearly-making it cloudy to the client! We had even emailed the ombudsman but no assistance at all was offered to your client to fix the mess! We never missed a payment! BUT When the paw paw hits the fan-you are of NO assistance.

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Replies (1)
Oakhurst Insurance Company
Oakhurst Insurance Company's reply26 Nov 2019, 15:44
Official

Dear Izanne

Thank you for contacting us.

We have sent a mail to the address you provided requesting further information. 

Kindly reply to that address and we will investigate and revert.

Regards

Oakhurst Resolutions Team