Worst service

<p>My car was hit by another car parked in a parking bay.the lady who hit my car didn't have insurance so I claimed through my insurance(Oakhurst). My claim was approved and I was told to send my car to Panel beaters .My car has been to the panel beaters since 5 June 2017 to date my car hasn't been repaired because the panel beaters is waiting for parts which Oakhurst insurance is supposed to supply . 2 weeks ago wrong parts were sent to the wrong panel beaters. The panel beater had to go fetch the parts only to realize it the incorrect part which is still laying at the panel beater. I have called sent emails etc no one is assisting me. Manager is not available to take call etc.on top of all this nonsense Oakhurst insurance has been giving me I've received 4 letters in just this month of a premium increase each higher every time. I don't understand y my premium have gone from R1010 to R1600 in less the 3 weeks . They haven't even fixed my car !! If anyone from another insurance company sees this please call I would love nothing more then to cancel my policy with Oakhurst Insurance. I paid my excess upfront in order to speed up the process but still no car!!i asked for a courtesy vehicle which was being arranged still nothing!!!</p>