WORST insurer - researched stats

Item: Oakhurst Insurance Company
Rating: 1
Author: Katleho P

REJECTED my claims TWICE on NO grounds. You have to take them to court every time you submit a big claim. TERRIBLE AND WORST insurer. Don't take my word for it check out the 2019 stats (previous years have been consistently bad): https://www.businessinsider.co.za/most-complaints-insurers-2019-5

Helpful (0)

Replies (2)

Oakhurst Insurance Company's replyOfficial

23 Oct 2019, 08:25

Dear Katleho

Thank you for contacting us.

Kindly note that our turnaround time for complaint investigation is 14 days. A consultant from our Resolutions Team will be appointed to deal with your complaint. The appointed consultant will communicate directly with you using the contact details we have on our records or as provided by you. A comprehensive response will be sent to you on completion of the investigation and feedback will also be posted on this platform.

We trust you find the above in order.

Regards

Oakhurst Resolutions Team

Oakhurst Insurance Company's reply23 Oct 2019, 08:25

Official

Dear Katleho

Thank you for contacting us.

We trust you find the above in order.

Regards

Oakhurst Resolutions Team

Oakhurst Insurance Company's replyOfficial

04 Nov 2019, 09:22

Dear Katleho

We have tried to contact you via mail and mobile with no success.

As per our records the last claim you had with us I was in 2013.

Please contact our Resolutions Department with full details should you wish to query the outcome thereof.

Regards

Oakhurst Resolutions Team

Oakhurst Insurance Company's reply04 Nov 2019, 09:22

Official