sS
smithr S

1 reviews | Active since Oct 2016

20 Jun 2017, 13:36

Waste of time

<p>These guys **** you with a list of exclusion that you will only really find out about once you claim. Their turn-around time is long: Your car is in the shop for days while you wait for an answer on your claim</p>

0
Replies (2)
Oakhurst Insurance Company
Oakhurst Insurance Company's reply20 Jun 2017, 15:41
Official

Dear Ryan

Thanks for contacting Oakhurst Insurance.

We will investigate your complaint and get back to you as soon as possible.

Regards

Oakhurst Resolutions Team

Oakhurst Insurance Company
Oakhurst Insurance Company's reply26 Jun 2017, 10:05
Official

Dear Ryan

We have reviewed your complaint and report that the claim process from registration of claim on 19/06/2017 to final outcome of claim on 20/06/2016 was a 24hr process.

We have provided you with information regarding the policy and a personal portfolio consultant was dedicated to your portfolio. should you have had any queries.

Regards

Oakhurst Resolutions Team