Very bad service

<p>Hi I have a complain I have tired everything.</p> <p>I have a car insurance with OAKHURST I was in an accident on the 1st of April 2017 we did the accident reporte and send everything to my insurance OAKHURST they told me to take the car to elegent square panelbeaters and told me to pay the access fee though i was not the one who was wrong the other driver accepted that he as wrong but despite that they said I must pay so I did. Then they to my car to fix it on the after 3 week they called me to go collect the car the car was very bad the bumper was shaking the alignment was very bad that I could fit my fingers in the seats had dust and the interior of the car had paint I paid R550 for valet and cad was. After the car was washed we discovered that they have used red cutex to paint the dents. They promised to order new doors but the doors were very bad red door with maroon handlers glass window scratched and speakers couldn't play the terminals of the battery was not fastened and th a battery was not fastened, the car had a very annoying sound when driving it. I took it back and the took it promised me that they will fix it and call me for collection with two days they didn't after 7days I was contacted by my car insurance OAKHURST telling me that they have detected May broken things in my car so my access is going to increase. I'm the one who detected all the faults and send the car back meaning I was risking my life for deriving that car. What hurt me most is that my insurance is not calling me to update me they are very rude when I call them they keep on giving me different consultants and play music till my airtime is used up. They are not helping me at all I haven't use my car for 1month and 10 days but I'm paying instalment of a car that I'm not using. They do not car at all all they care about is debiting the money not helping me. I now see OAKHURST as an unreliable and *********** company. They didn't even send the assessor they just sent me to elegent. IT IS PAINFUL THAT IT TAKES ELEGANT AND OAKHURST MORE THAN1 MONTH AND 10 DAYS TOMFIX TWO DOORS OD A SIMPLE VW CAR. IM STILL WAITING NOW HEADING FOR 2 MONTHS. PLS HELP.</p>