Very bad insurance practice

They never paid the cover for my late husband which they promised to pay until while before that they had cancelled the insurance without my concern and notice while the arrangement was for them do deduct from my account as his was closed to prove that they did not want to pay Alma promise to pay the instalments which they did not pay R50 000 I think the only thing is for me to approach the ombuds man as the vehicle is now gone when I was still waiting for them to pay Oakhurst is the worst insurance company with bad service from they upper level I have no choice as they are not willing to help me and failed me at the darkest hour instead of morning my husband I had to run after them and the did not pay till to date