1 reviews | Active since Jul 2018
Very bad claim experience
Have a policy with Oaksure for my Taxify vehicle, all was well till my vehicle was involved in an accident on the 2nd of June 2018. I did submit everything needed t for the claim a week after. A month now nothing has been communicated to me regarding my claim and this is a real inconvenience on my part as the vehicle generated income for me. Now with all this delay from Oaksure i find myself stranded and struggling to meet my monthly responsibilities. Can someone please assist and get this claim sorted. Thank you
Dear Kenneth
Thank you for contacting us.
Kindly note that our turnaround time for complaint investigation is 14 days. A consultant from our Resolutions Team will be appointed to deal with your complaint. The appointed consultant will communicate directly with you using the con
Thank you for contacting us.
Kindly note that our turnaround time for complaint investigation is 14 days. A consultant from our Resolutions Team will be appointed to deal with your complaint. The appointed consultant will communicate directly with you using the contact details we have on our records or as provided by you. A comprehensive response will be sent to you on completion of the investigation and feedback will also be posted on this platform.
We trust you find the above in order.
Regards
tact details we have on our records or as provided by you. A comprehensive response will be sent to you on completion of the investigation and feedback will also be posted on this platform.
We trust you find the above in order.
Regards
Oakhurst Resolutions Team
Dear Kenneth
Thank you for contacting us.
Kindly note that our turnaround time for complaint investigation is 14 days. A consultant from our Resolutions Team will be appointed to deal with your complaint. The appointed consultant will communicate directly with you using the con
Thank you for contacting us.
Kindly note that our turnaround time for complaint investigation is 14 days. A consultant from our Resolutions Team will be appointed to deal with your complaint. The appointed consultant will communicate directly with you using the contact details we have on our records or as provided by you. A comprehensive response will be sent to you on completion of the investigation and feedback will also be posted on this platform.
We trust you find the above in order.
Regards
tact details we have on our records or as provided by you. A comprehensive response will be sent to you on completion of the investigation and feedback will also be posted on this platform.
We trust you find the above in order.
Regards
Oakhurst Resolutions Team
Dear Mr. Muyanja
The content of your complaint is noted. However, our records confirm that you are not insured with Oakhurst Insurance Company Ltd. Kindly direct your complaint to your Insurer in order for your concerns to be addressed accordingly.
Regards
Oakhurst Resolutions Team
Dear Mr. Muyanja
The content of your complaint is noted. However, our records confirm that you are not insured with Oakhurst Insurance Company Ltd. Kindly direct your complaint to your Insurer in order for your concerns to be addressed accordingly.
Regards
Oakhurst Resolutions Team