Utterly Disgusted & disappointed

I would like to express my disappointment towards Oakhurst for not playing open cards with its clients, me being one of them. Like many other complainants whose reports I just read my bank account was debited on amounts I had no clue about. I contacted Oakhurst,(getting hold of them was a mission, but eventually I managed) The lady who spoke to me told me the extra amount that was debited is the admission fee. She reckons I agreed to this &<br> has promised to have the records sent to me where I agree to this.<br> <br> This reminds me how one of their consultants actually tried to sell me other packages without me being aware, as he was only mentioning the things one would want to hear \benefits"";15/10/06 16:42;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;892272;688261;13;5;0;0;0;0;5;NULL;NULL;NULL;15/10/05 15:40;15/10/05 13:49;Awesome after sale service;;Dawie Swanepoel;;My car broke down after the clutch went. Dawie helped me arrange for the vehicle to get seen to urgently as well as a courtesy car in the meantime<br> <br> Awesome service<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;902933;893254;2;2;0;0;0;0;2;NULL;NULL;NULL;15/10/05 15:36;15/10/05 13:50;Bad Service after job wasn't done right;;bennie;***;we recently gave the contractor a job to do paving for a large area,when he was trying to get the job he was very nice and was on site with the guys and was doing a good job initially,but after 2 weeks after the paving was installed there was ****s and plants coming through the bricks,he didnt sort that out,i told him that the area was going to be used for a carwash and he still paved it with bricks knowing well that it would be a problem as within 2 months of the business operating the paving started to sink,i called out another guy buffalo paving who worked with him on the job as i could not get hold of him he didnt even have the decency to send me a message,i got the guy from buffalo brickworks and projects to uplift the mess that was done and to concrete the existing section,it is not even a month now and that also is falling apart,what makes me upset is that they keep passing the buck on and blaming it on the customer or someone else, overall terrible service from both the companies ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;576331;688118;32;2;0;0;0;0;2;NULL;NULL;NULL;15/10/05 15:49;15/10/05 13:54;Unabridged certtificate;8,21E+12;Kay;***;I send a complain regards to the certificate i app**** last year and i am not getting a feedback .everytime i go to home affairs its one story after the other.i really don't know what to do.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;319944;877691;20;2;0;0;0;0;2;NULL;NULL;NULL;15/10/05 15:36;15/10/05 13:54;RIDICULOUS;8,71E+12;;***;PLACED AN ORDER AT 12:00PM FOR DELIVERY AND WAITED FOR MORE THAN 2 HOURS FOR THE ORDER AND THE STORE IS JUST 10 MINUTES AWAY. KEPT CALLING THE STORE AND BEEN TOLD THE SAME STUPID LINE, ''THE DRIVER IS ON THE WAY'' AND TO TOP IT ALL OFF AT AROUND 2 WE WERE TOLD THERE IS TRAFFIC WHEREAS THEY KEPT SAYING THE DRIVER IS ON HIS WAY, IT WILL TAKE 5 MINS.. NO CUSTOMER SERVICE AT ALL, LACK OF UNDERSTANDING. IF WE WHERE TOLD IN TIME THAT THERE WILL BE A DELAY WE WOULD HAVE JUST GONE AND BOUGHT THE FOOD OURSELVES. WASTED OUR LUNCH TIME AND AIRTIME BEING TOLD LIES THAT THE DRIVER IS ON HIS WAY. DRIVER FINALLY CALLED 14:26 TO SAY THAT HE WAS AT THE GATE, THE NERVE TO EVEN CALL 2 HOURS 26 MINUTES LATER FOR A ****** DELIVERY THAT WOULD HAVE TAKEN 5 MINUTES SHOWS TOTAL INCOMPETENCY. DO NOT EVEN DARE OFFER US A FREE QUARTER CHICKEN AND CHIPS, AS PER THE MANAGERS CALL, EDUCATE AND UP-SKILL YOUR STAFF ON HOW TO HANDLE CUSTOMERS INSTEAD OF LYING.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;902940;688462;20;2;0;0;0;0;2;NULL;NULL;NULL;15/10/03 15:50;15/10/05 13:55;Worst customer service ever ;;Cashier by window;***;Myself and my friend went to buy macdonald's Saturday afternoon 15:50 3rd of October 2015. We ordered the food over the speaker phone and passed through to the window where the lady was suppose to collect our money... She saw us coming on and closed the window!!! We hooted and waited but she ignored us!! As we drove on to collect the food, the manger tells us we should come in and collect the food .. Was so ****ing ****ed because firstly if I wanted to come in a buy food I would of ****ing parked in parking area and come in and buy my food... Myself and 2 friends were so ****ed we just left and went to KFC in Maiitland... Perfect service as usual... The employees at macdonald's in Maitland can learn a thing or two about KFC staff... I give macdonald's a out of 10 worst service ever ....;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;513192;761909;18;2;1;1;5;3;5;NULL;NULL;NULL;15/10/05 15:33;15/10/05 13:56;My Bill Just keeps Increasing with no Explanation;815403;Heidi /Protea Metering;***;Hi Protea Metering<br> <br> I have seen a steady increase in my electricity bill , in April 2015 i paid R927 ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;902943;748915;13;2;0;0;0;0;2;NULL;NULL;NULL;15/10/05 15:37;15/10/05 13:58;Falsely sold me an accident damaged car ;7,00E+12;Seelan Govender;***;I purchased a vehicle from Williams Hunt Delta in Edenvale. I viewed photos of the vehicle and the salesman assured that the vehicle was in good condition, accident free etc. <br> I did the deal and sold off my bakkie in the process. I had to make arrangements to pay a person to go up to Joburg and bring the vehicle down, which cost me about R5000. When the vehicle arrived I picked up the following faults:<br> o The upholstery is falling off<br> o The overhead light compartment is falling off.<br> o The CD player is jammed and doesn't work. When you press the radio button the CD comes on and vice versa<br> o The windscreen has got gaps and not aligned.<br> o Paint is peeling off in certain areas<br> o Overspray in many areas<br> o Left front headlight loose and has gaps<br> o Left side door rubbers damaged<br> o Air getting into the car on the left hand side when driving above 100 km. It is very loud<br> <br> I have numerous photos of the damage and it is clear that this vehicle has been in an accident and has been poorly repaired. I am appalled at the dealer's false advertising and ************ methods. <br> I demand fair recompense.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;687558;881842;38;2;0;0;0;0;2;NULL;NULL;NULL;15/10/05 15:49;15/10/05 13:58;Unacceptable;***2;;***;There has been a problem with receiving and sending email the entire day. As clients we were not aware of this until one of our customers told us that they were waiting for a response to an email that they sent us. We contacted MWEB who told us that they knew of the problem and that their technicians were working on the problem already. I was only told then that we had to use the Webmail facility to receive and send emails.<br> <br> Question 1: Why didn't MWEB send a bulk SMS to their customers to inform them of the problem? <br> Question 2: What does MWEB intend doing about embarrassment this cost their clients?;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;902343;1132;5;2;0;1;0;0;2;NULL;NULL;NULL;15/09/30 19:45;15/10/05 14:00;Bad Cine Prestige Experience;8,30E+12;David;***;My first Cine Prestige experience was horrible. One will expect to receive \prestige\"" service from a company with a good name. Although I understand when a company have technical issues and therefore won't be able to serve any snacks etc. I did ask whether I could pay with cash and the issue was no change was available. I suggested to the Ster-Kinekor employee"