JR
Jabulani R

1 reviews | Active since Feb 2017

16 Feb 2017, 16:26

Useless Insurance Company

<p>I joined this insurance from 23 December 2011 to date.I have never claimed anything until last year 2016 on the 14th of November. Since i claimed on this date 14 November 2016 till now my car is not fixed. I wish they fire all employees there. They are all useless, ***** and *********** and lacks training. They debit every month from my account but they do not give service to me. I wish they start firing Mark Hart cause clearly is cluesless and does not know his capacity as a manager.I am going to cancel this nonsense insurance and join better insurance company and i am not sure if they think they regard themselves a high class insurance company. once my car get fixed i will definately cancel this ****.i will never refer anyone to join this mickey mouse insurance.</p>

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Replies (2)
Oakhurst Insurance Company
Oakhurst Insurance Company's reply16 Feb 2017, 16:43
Official

Dear Jabulanizuluman

Thank you for getting in touch with us.

We will investigate your complaint and get back to you soonest.

Kind regards

Oakhurst Resolutions Team

Oakhurst Insurance Company
Oakhurst Insurance Company's reply13 Mar 2017, 11:39
Official

Dear Jabulanizuluman

Kindly accept our sincerest apology for the delay with the repairs to your vehicle.

We confirm that Rosalie from our authorisations department was in contact with you to confirm that the repairs are now complete and the vehicle is ready for collection.

We hope that the above is in order.

Kind regards

Oakhurst Resolutions Team