1 reviews | Active since Jul 2011
Urgent Msg My Foot!!
<p>I logged a claim yesterday, 24hrs later "my potfolio" consultant has not called me. I've called 5times in that period. "Her line is busy Sir, may we leave her an urgent message to call you back". Nonsense man!!!</p> <p> </p> <p>The consultant's name is Helecia. </p>
Dear Zamani
Thanks for contacting Oakhurst Insurance.
We will investigate your complaint and get back to you as soon as possible.
Regards
Oakhurst Resolutions Team
Dear Zamani
Thanks for contacting Oakhurst Insurance.
We will investigate your complaint and get back to you as soon as possible.
Regards
Oakhurst Resolutions Team
Dear Zamani
We apologise for the inconvenience caused.
We confirm that your claim was registered by Bianca Oosthuizen on the same day that you reported it, on 19 June 2017. We further confirm that you were contacted by Helecia Erasmus (your claim handler) on 20 June 2017 for further assistance regarding the claim.
Please do not hesitate to contact our Resolutions department should you have any further queries regarding the matter.
We trust you find the above in order.
Regards
Oakhurst Resolutions Team
Dear Zamani
We apologise for the inconvenience caused.
We confirm that your claim was registered by Bianca Oosthuizen on the same day that you reported it, on 19 June 2017. We further confirm that you were contacted by Helecia Erasmus (your claim handler) on 20 June 2017 for further assistance regarding the claim.
Please do not hesitate to contact our Resolutions department should you have any further queries regarding the matter.
We trust you find the above in order.
Regards
Oakhurst Resolutions Team
