************ practises - beware

Becareful...they cheat. I took out a cover on their Dotsure product, for my pet. The marketing of the basic plan indicated routine vet visits will be covered, subject to a small excess fee. The Consultant who signed me up, confirmed this during the call. The first claim was paid out. The second claim (a year later) was denied. Their investigation department is biased and careless, missing important details. I would caution anyone who engages with Oakhurst. Please beware.