Unprofessional *********** liability staff.

As a third party, I am disgusted that I've been accused of negligent driving when they didn't even look at the accident report or contact me but only lustwned to the insured. They do not know how to handle claims as I disputed and now have to wait another 60 working days for an outcome. Very unprofessional and very *********** staff. I have witnesses who were not even contacted yet the decision to refute my claim was processed. I am disgusted by this and furious as I my vehicle has been damaged by their insured and 6 months later I still have to fight for what is right.