1 reviews | Active since Nov 2017
Unfair treatment
I was ****** my car after I had an accident and they didn't keep to their promise even when I phoned them wanting it's back for second opinion but instead they went behind my wishes
Dear Bongiwe
Thank you for contacting Oakhurst Insurance.
We will investigate your complaint and get back to you as soon as possible.
Regards
Oakhurst Resolutions Team
Dear Bongiwe
Thank you for contacting Oakhurst Insurance.
We will investigate your complaint and get back to you as soon as possible.
Regards
Oakhurst Resolutions Team
Dear Bongiwe
Thank you for contacting Oakhurst Insurance.
We will investigate your complaint and get back to you as soon as possible.
Regards
Oakhurst Resolutions Team
Dear Bongiwe
Thank you for contacting Oakhurst Insurance.
We will investigate your complaint and get back to you as soon as possible.
Regards
Oakhurst Resolutions Team
Dear Bongiwe
We confirm that you had a claim on your Oakhurst Insurance policy following an accident on 8 May 2014 which was authorised for settlement. Due to the extent of the damages, your vehicle was deemed a code 3 write-off. The claim settlement process was explained to you and your claim was settled as per the terms of your policy.
We further confirm that this matter was previously referred to the Ombudsman for Short Term Insurance (OSTI) by you in 2014 and that OSTI closed the matter in favour of Oakhurst.
We trust you find the above in order.
Oakhurst Resolutions Team
Dear Bongiwe
We confirm that you had a claim on your Oakhurst Insurance policy following an accident on 8 May 2014 which was authorised for settlement. Due to the extent of the damages, your vehicle was deemed a code 3 write-off. The claim settlement process was explained to you and your claim was settled as per the terms of your policy.
We further confirm that this matter was previously referred to the Ombudsman for Short Term Insurance (OSTI) by you in 2014 and that OSTI closed the matter in favour of Oakhurst.
We trust you find the above in order.
Oakhurst Resolutions Team