MM
Mosima M
1 reviews | Active since Feb 2011
01 Dec 2018, 09:26
UNATHORISED DEBIT ORDERS
There are lot of debit orders that went through my account on the 30th November ,i have never authorised any deductions form my account i dont even have an idea of what this debit orders are for there is debit order for R90 ,R129,R102,R102,R102,R90,R129,R90,R129 all in one day this is pure **** you are just starting to be like other **** comapnies that deduct people s money without their knowledge i have been with this company for a very long time and i will not even think twice to leave you i cannot wake up to my account being ********** like this by your company . I need an explanation of what this is and who authorised and who decided to debit my account this is pure theft.
Helpful (0)
Replies (2)0
Replies (2)
Oakhurst Insurance Company's replyOfficial
03 Dec 2018, 10:12 Dear Mosima
Thank you for contacting us.
We have referred your complaint to the relevant department and a consultant will contact you shortly.
We trust you find the above in order.
Regards
Thank you for contacting us.
We have referred your complaint to the relevant department and a consultant will contact you shortly.
We trust you find the above in order.
Regards
Oakhurst Insurance Company's reply03 Dec 2018, 10:12
Official
Dear Mosima
Thank you for contacting us.
We have referred your complaint to the relevant department and a consultant will contact you shortly.
We trust you find the above in order.
Regards
Thank you for contacting us.
We have referred your complaint to the relevant department and a consultant will contact you shortly.
We trust you find the above in order.
Regards
Oakhurst Insurance Company's replyOfficial
20 Dec 2018, 09:10Dear Mosima
We refer to your complaint which was posted on 03 December 2018 contents of which have been noted.
We confirm that the issue you have experienced is resolved and comprehensive feedback was provided to you by the Oakhurst Resolutions Team in a form of an email.
We sincerely apologise for the inconvenience caused.
Regards
Oakhurst Resolutions Team
We refer to your complaint which was posted on 03 December 2018 contents of which have been noted.
We confirm that the issue you have experienced is resolved and comprehensive feedback was provided to you by the Oakhurst Resolutions Team in a form of an email.
We sincerely apologise for the inconvenience caused.
Regards
Oakhurst Resolutions Team
Oakhurst Insurance Company's reply20 Dec 2018, 09:10
Official
Dear Mosima
We refer to your complaint which was posted on 03 December 2018 contents of which have been noted.
We confirm that the issue you have experienced is resolved and comprehensive feedback was provided to you by the Oakhurst Resolutions Team in a form of an email.
We sincerely apologise for the inconvenience caused.
Regards
Oakhurst Resolutions Team
We refer to your complaint which was posted on 03 December 2018 contents of which have been noted.
We confirm that the issue you have experienced is resolved and comprehensive feedback was provided to you by the Oakhurst Resolutions Team in a form of an email.
We sincerely apologise for the inconvenience caused.
Regards
Oakhurst Resolutions Team