1 reviews | Active since Nov 2015
This Insurance company is beyond WORSE !!!
The words to describe this mother of all bad services i received haven't been invented yet in the history of bad services.First of all, i stand a better chance of getting hold of Obama on the phone than my so called consultant.When you finally find someone,they transfer you to several others who all ask for your ID number only to forward you to someone else who also seems clueless of everything.<br> This is probably done deliberately to force you to give up and not claim because that is exactly what they want.<br> It started when my car was rear ended while standing at a red robot,the driver and i followed all procedure and he accepted his wrong doing in the accident report. After reporting this accident and providing them with all details, they went MIA for days.<br> After two weeks they asked me to take my car to their panel beater whom they say the quote is R58 000, Just to fix a polo vivo bumper & boot plus rear light.<br> I never received the quote breakdown even after asking twice,my access is R2500 but they asked for R17500 or else no car fixing and they tell me not to contact the 3rd party and if i do i should cancel the claim.This is clearly ***** to gain from the desperate.DISGUSTING<br>
We acknowledge receipt of your complaint and apologise for the inconvenience caused.
One of our consultants is currently investigating this query and shall revert shortly.
Kind regards
Oakhurst Resolutions Department
We acknowledge receipt of your complaint and apologise for the inconvenience caused.
One of our consultants is currently investigating this query and shall revert shortly.
Kind regards
Oakhurst Resolutions Department
