Think twice!!

I am absolutely disgusted with this company. A sales rep contacted me wanting to sell me this policy. I wanted to see the documentation first before making a decision. She promised me that no debit order will be deducted before they have my written consent. Well, yesterday I saw the debit order on my account, but haven't even received the documentation. Where is my written consent? This is ***** and *****ing. I'll never make the mistake again by giving out my details to sales reps over the phone. I will not recommend this company to anyone as they lie and ***** peoples money.