VG
Vyash G
1 reviews | Active since Oct 2019
02 Oct 2019, 08:06
******* WHO PRACTICE UNAUTHORISED DEBITS
Pathetic practice. The only reason they get 1 star is because 0 stars is not an option.
I cancelled my Platinum Cover policy on 2 August 2019.
I have the cancellation letter. T To date these ******* are still debiting me for different premiums and fees. I've received over 6 attempted unauthorised debits on my account since cancellation. Please get someone to call me to sort out this disgraceful practice of debiting people who are not your clients. Once again. The policy was cancelled on 2 AUGUST 2019. A African Independent Brokers(who's name is on the policy) have also attempted to debit my account for R950 this past Friday.
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Replies (2)
Oakhurst Insurance Company's replyOfficial
02 Oct 2019, 08:40Good day
Thank you for contacting us.
We have forwarded your complaint to the relevant department for their attention and they will contact you shortly.
We trust you find the above in order.
Regards
Oakhurst Resolutions Team
Thank you for contacting us.
We have forwarded your complaint to the relevant department for their attention and they will contact you shortly.
We trust you find the above in order.
Regards
Oakhurst Resolutions Team
Oakhurst Insurance Company's reply02 Oct 2019, 08:40
Official
Good day
Thank you for contacting us.
We have forwarded your complaint to the relevant department for their attention and they will contact you shortly.
We trust you find the above in order.
Regards
Oakhurst Resolutions Team
Thank you for contacting us.
We have forwarded your complaint to the relevant department for their attention and they will contact you shortly.
We trust you find the above in order.
Regards
Oakhurst Resolutions Team
Oakhurst Insurance Company's replyOfficial
16 Oct 2019, 16:48Dear Vyash
We confirm that you purchased car insurance through African Independent Insurance Brokers which incepted on 21 January 2019. There were policy extensions linked to your policy which we confirm have been cancelled upon reversal of the deducted premiums. The cancelation letters were subsequently sent to you.
We sincerely apologise for any inconvenience that this may have caused.
We trust that you find the above in order.
Regards,
Oakhurst Resolutions Team
We confirm that you purchased car insurance through African Independent Insurance Brokers which incepted on 21 January 2019. There were policy extensions linked to your policy which we confirm have been cancelled upon reversal of the deducted premiums. The cancelation letters were subsequently sent to you.
We sincerely apologise for any inconvenience that this may have caused.
We trust that you find the above in order.
Regards,
Oakhurst Resolutions Team
Oakhurst Insurance Company's reply16 Oct 2019, 16:48
Official
Dear Vyash
We confirm that you purchased car insurance through African Independent Insurance Brokers which incepted on 21 January 2019. There were policy extensions linked to your policy which we confirm have been cancelled upon reversal of the deducted premiums. The cancelation letters were subsequently sent to you.
We sincerely apologise for any inconvenience that this may have caused.
We trust that you find the above in order.
Regards,
Oakhurst Resolutions Team
We confirm that you purchased car insurance through African Independent Insurance Brokers which incepted on 21 January 2019. There were policy extensions linked to your policy which we confirm have been cancelled upon reversal of the deducted premiums. The cancelation letters were subsequently sent to you.
We sincerely apologise for any inconvenience that this may have caused.
We trust that you find the above in order.
Regards,
Oakhurst Resolutions Team