They don't deserve a star

<p>About 3 weeks ago my fiancé was in an accident with our vehicle.</p> <p>we called the insurance they fetched it. </p> <p>Later on in the day a place called CMC called me to asked where my vehicle is as they have to tow it to there place! How bad is that the insurance don't communicate.</p> <p>when my fiancé told the person who helped him where the closes place is he insisted it isn't - just an indication how bad their staffs knowledge is</p> <p>for a few days we didn't hear from the insurance I called around checking on the car etc when I had all the information I got a call from them a day later and I told the girl why you calling me cause you information is useless</p> <p>A few days went by and nothing I called CMC to hear we waiting on your insurance</p> <p>i called them AGAIN </p> <p>got a response it just came in! Made me so cross cause they make nothing a priority! I'm a customer I felt as though the only reason they were so bad was because I for the insurance with the car so I'm not important!</p> <p>i asked that I want to know by the end of day what's happening I even asked for a manager to call </p> <p>it didn't happen!</p> <p>a day later she calls!</p> <p>i asked for the process to be speed up it's been almost 2 weeks! </p> <p>I have been getting updates from CMC saying they waiting on parts and it's the insurance! </p> <p>I get a call on friday from insurance telling me what I already know! So frustrating </p> <p>she tells me she will call Tuesday to check again! Not even Monday!</p> <p>now I'm feed up </p> <p>3 weeks no car! </p> <p>No parts even!</p> <p>most pathetic insurance! Lack of communication!</p> <p>bad customer service!</p> <p>worst experience ever!</p> <p>cant wait to change!</p> <p>will never recommended them!</p> <p> </p>