KH
Kevin H

1 reviews | Active since Jul 2011

26 Feb 2015, 14:41

The worst service ever! DO NOT USE THIS COMPANY!

The worst service ever! DO NOT USE THIS COMPANY!<br> It has been a month since my vehicle was in an accident (27 January 2015) and written off by the assessors.<br> <br> I am still waiting for my claim payment that will be paid within 2 working days and I quote from Lucia Louw at Oakhurst - \Please note that claim payment will be done in two working days should you not raise any objections within this time."- No objections was raised!!<br> <br> I am still owed portion of monthly premium for a 2nd vehicle which was sold on the 7th of the month. No response from Oakhurst. No use calling consultants"

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Replies (1)
Oakhurst Insurance Company
Oakhurst Insurance Company's reply02 Mar 2015, 08:09
Official
Hello kevinlh,

We apologise for any inconvenience caused.

We always strive to give our clients the best service and we apologize for the service received.
We can confirm that this has been sorted and that your premium will be refunded and payment for claim was authorised.

Please do not hesitate to contact Sune' in the Resolutions department for any further assistance regarding the matter.

Kind regards
The Oakhurst Team